Patient Participation Group

Be part of our virtual patient group

Do you have something to say, but don't have the time to attend meetings?
Do you have ideas about how to improve your local practice?
Do you have ideas about how you would like to see services provided, changed or improved?

As a surgery we are always looking to provide patients with the best possible service and care. In order to do this we need patient feedback as your opinions and comments are valuable to us. The practice will be setting up a virtual Patient Participation Group. The virtual group will be made up of patients from the practice and will recieve information by email including the latest results from the National GP Survey asking for your ideas on any improvements, new services within the community and other interesting issues such as new services for patients and patient survey to gain feedback from the group.

  If you are interested in joining the virtual Patient Group or wold like more information please ask to speak to Debra the Practice Manager.

Please note the virtual Patient group is not for personal issues, if you need to discuss any issues with the practice please contact the Practice Manager Debra Pryce.

Q: What is a patient participation group?
A: This is a group of volunteer patients who are involved in making sure the surgery meets patients’ needs.

Q: Why are you asking people for their contact details?
A: The practice would like to be able to contact people occasionally to ask questions about the surgery to see how well we are doing and to identify areas for improvement. we would also like your opinion on new services we may be offering.

Q: Will any of the questions you ask me be medical or personal?
A: No, only general questions about the practice.

Q: Will anyone else will be able to access my contact details?
A: The contact details will be kept safely and securely. Your details will only be used for this purpose and will not be shared with anyone else.

Q: How often will you contact me?
A: Maybe once every three to six months.

Q: What if I no longer wish to be on the contact list or leave the surgery?
A: You can leave the group at any time. Just let us know by e-mail or phone if you do not wish to receive further messages.

 

 

 

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