Appointments or Contact For All Children 5years or Under:
The surgery now offers same day face to face or telephone appointments with a prescribing Clinician for children under the age of 5 for acute problems only. Please contact the surgery to book your appointment.
General Appointments Information:
The practice prides itself on the appointment system which has been designed to give maximum capacity and ensure patients will be allocated an appointment quickly and efficiently. All practice appointments offered will be between 10 and 45 minutes long depending on the reason for the appointment.
PLEASE NOTE: In order to keep the appointment system running smoothly the reception staff have all been trained to ask non clinical questions regarding your reason for the appointment. This question will be asked of everyone requesting an appointment. Please try to accommodate this question as best you can so that we can book you in the correct clinic which suits your needs at the time. We currently have a variety of clinical staff who can see you and they are trained in different clinical procedures. This means you do not always have to see the doctor, this will save you time and help us to accommodate any urgent requests. Thank you.
Online Appointments:
The practice now offers a variety of online appointments each day which means that you can book your appointment without calling the surgery. This can be done by registering for "patient Access" via the practice where leaflets can be found in the waiting areas, you will be asked to complete a form then the practice staff will allocate you a password.
It is your responsibility to keep booked appointments. If you cannot keep your appointment, please let us know so that we can give the appointment to another patient who needs it.
Policy for Patients who Do Not Attend Booked Appointments:
If you do not attend your appointment on three consecutive occasions within twelve months, without informing us, then you will be taken off the list and will have to find another doctor.
Late Patients:
In order to keep the clinics running to time, any patient who is more than ten minutes late for their appointment, and who has not informed the practice beforehand, will not be seen and will have to make another appointment.
If an emergency appointment is required, please contact the practice at 8.00am as there is limited availability. Routine appointments are bookable up to 6 weeks in advance.
Chaperones
You are entitled to the presence of a chaperone when undergoing intimate examinations. Please mention to the GP or reception staff that you would like a chaperone.
Online Services
Online appointments, repeat prescriptions and access to your medical records are now available at the surgery, please call into the surgery to register your details. Once registered you can book your appointment with the doctor, order your repeat prescriptions and access your medical records via the link below.
If you require any further information please contact the reception team who will be happy to help you and answer any questions you may have.