Appointments

Urgent clinical appointments or reviews can be made by attending the practice in person or by telephone.

Urgent Appointments

If you need a same-day appointment:

• Use the NHS app to book an appointment directly
• Phone us/Visit the surgery from 8am on 0161 357 5250

When you get in touch, we’ll ask what you need help with.

We will use the information you give us to choose the most suitable doctor, nurse or health professional to help you.

Routine Appointments

To request a routine appointment:

• Phone us/Visit the surgery from 8am on 0161 357 5250
• Use your NHS App to book an appointment

When you get in touch, we’ll ask what you need help with.

We will use the information you give us to choose the most suitable doctor, nurse or health professional to help you.

Cancelling or changing an appointment

If you cannot attend an appointment for any reason please inform us as soon as possible in order for us to give the appointment to someone else.

To cancel your appointment:

• Use your NHS account (through the NHS website or NHS App)
• Phone us on 0161 357 5250, Monday to Friday from 8am to 6.30pm
• Reply CANCEL to your appointment reminder text message

Home Visits

Whilst we encourage our patients to come to the surgery, where we have the proper equipment and facilities available, we do appreciate this is not always possible. In this respect, if you do need a home visit, you can help us by calling reception on 0161 357 5250 before 10:30am. All visit requests will be telephone triaged prior to a visit being made.

You may only request a home visit if you are housebound or are too ill to visit the practice. 

If you need help with your appointment

Please tell us:

• If there’s a specific doctor, nurse or other health professional you would prefer to respond
• If you would prefer to consult with the doctor or nurse by phone, face-to-face, by video call or by text or email
• If you need an interpreter
• If you have any other access or communication needs

Out Of Hours

111 is the NHS non-emergency number. It’s fast, easy and free. Call 111 and speak to a highly trained adviser, supported by healthcare professionals. They will ask you a series of questions to assess your symptoms and immediately direct you to the best medical care for you.

NHS 111 is available 24 hours a day, 365 days a year. Calls are free from landlines and mobile phones.